Postage & Delivery
Here are a few details about our delivery service and process.
When do we dispatch your orders?
We’ll send your order as soon as we can after we receive your payment
How do we send your orders?
We send all orders via Hermes. We will normally send you a notification email when your order leaves our warehouse.
As noted on the checkout page, please choose a delivery address where someone will be present to accept delivery.
Our courier will try to complete delivery to you but if they find no-one in and you don’t contact them to arrange re-delivery they may then return the order to us, so delaying its eventual delivery to you. Where possible we try to prevent this happening but the best way is to ensure someone will be present when the order is delivered.
For deliveries to the UK mainland (excluding the Scottish Highlands) the courier will normally deliver 2-3 business-days after your order leaves our warehouse. We endeavour to pack and send your box ready for the courier within 48 hours of your order.
* If your delivery is to the Scottish Highlands please select United Kingdom (Scottish Highlands)from the drop down menu on the basket page and when entering addresses.
UK delivery charges
All orders will be sent by our using our courier´s Hermes.
All orders will be delivered free of charge within the UK mainland.
Free Delivery Exclusions*
Regrettably at the moment we are unable to extend the free delivery to the following areas due to the high costs passed to us by our courier service:
Northern Ireland (postcode pre-fix BT)
Other Islands (including postcode prefixes: ZE (Shetland), KW15-17 (Orkney), HS (Outer Hebrides), KA27 (Isle of Arran), KA28 (Isle of Cumbrae), PH42-44 (Eigg, Rhum and Canna), PA60-78 (Isle´s of Jura, Colonsay, Iona, Mull. Tiree & Coll) , PA42-48 (Isle´s of Bute, Islay & Gigha), TR21 – 25 (Isles of Scilly), PO30 – PO41 (Isle of Wight)
At present we regret that we are unable to deliver to the above areas.
We currently do not deliver our Foodylicious boxes outside the UK.